Job Summary
Identify potential clients through cold outreach, market research, and networking. Analyze client needs to recommend tailored service packages. Prepare cost estimates, negotiate pricing, and finalize service agreements. Serve as the primary client contact to ensure satisfaction.
Responsibilities
- Identify potential clients using cold outreach, market research, and networking to expand the customer base
- Analyze client needs to recommend appropriate service packages and deliver tailored pitches and presentations
- Prepare accurate cost estimates to support pricing negotiations and finalize service agreements
- Serve as the primary point of contact for clients, managing communications to ensure client satisfaction and retention
- Collaborate with internal departments (e.g., technical support, operations, and finance) to ensure seamless service delivery and resolve client issues
- Monitor sales performance against targets, manage customer relationship management
- Strong interpersonal and persuasion skills to clearly articulate value propositions
- Ability to address client complaints and tailor solutions
