The Sales Gallery Assistant supports the weekend operations of the sales gallery, ensuring a smooth and professional experience for visitors and internal stakeholders. This role focuses on facilitation of weekend appointments with the AL sales team, sales gallery upkeep, administrative support, and preparation of materials for prospects and homebuyers.
Working Hours
- Saturday: 10:00 AM 6:00 PM
- Sunday: 10:00 AM 6:00 PM
- Maintain accurate timesheet records, including any extensions due to special requests such as late appointments (expected to be infrequent and subject to approval)
Key Responsibilities
1. Viewing Appointments Coordination
- Maintain prompt responsiveness and stay up to date with WhatsApp communications on appointment requests sent from the AL sales team over the weekend, ensuring timely coordination and follow-through.
- Liaise closely with the sales team, agents, and clients to ensure smooth visits by prospects and/or agents
- Maintain an up-to-date weekend appointment summary update (pre-scheduled and last minute)
- Prepare all necessary documentation and materials in advance of each appointment e.g. brochures, layout plans, F&B
- Assist in receiving walk-in enquiries and direct them to the appropriate sales representatives (JMA queries to JMA, ECB & Direct queries to AL)
- For candidates with sales experience, to conduct full sales tours for walk-in prospects who cannot be attended to by on-site JMAs - presenting KHR project professionally and eloquently, gathering information about the prospect, their requirements and impressions, and documenting important insights to share with the AL sales team to nurture the prospect going forwards
- For candidates without sales experience, to conduct basic tour and take down basic information about the prospect to share with the AL sales team for our follow up
- Support in setting up the gallery for events, launches, or special viewings
- Maintain a welcoming and professional environment for all visitors
- Assist sales team with ad-hoc administrative tasks as required
2. Sales Gallery Maintenance and Upkeep
- Ensure the sales gallery is clean, organized, and presentable at all times
- Conduct weekly checks on show units, displays, F&B items and marketing materials to ensure sufficient stock and inform AL sales team when items are running low
- Monitor and report any defects or maintenance issues promptly
- Turn on aircon 30 min before each scheduled appointment for showunits House 36C and House 34 or immediately upon receiving walk ins
- Perform a final check of the sales gallery at the end of each day to verify that all doors and windows are securely closed and all lights and aircons are turned off before leaving
3. Sales Tour (Training will be conducted from S&M Team)
- To be trained to conduct basic sales gallery and show unit tours to ensure that visitors receive a prompt and informative introduction to the project
- Support the sales team by attending to walk-in or last-minute appointments when required
4. Assistance with Handover Kits (when required)
- Assist with handover kits preparation for clients, ensuring completeness and accuracy
Requirements
- Demonstrates strong ownership and accountability in all assigned responsibilities
- Upholds integrity in handling tasks, information, and interactions with clients and stakeholders
- Displays benevolence through a service-oriented approach, with attentiveness and care towards visitors needs
- Strives for excellence with attention to detail and a commitment to delivering high standards of work
- Exhibits agility in adapting to changing schedules, last-minute requests, and a dynamic sales environment
- Possesses strong organisational and coordination skills
- Communicates effectively with good interpersonal skills
- Able to multitask efficiently in a fast-paced setting
- Equipped with basic administrative and inventory management skills
Contract Period (Freelance Contract)
3 Months with 2 weeks notice period for both parties and option to extend
Preferred start date: as soon as possible and latest by weekend of 4 April 2026
