Key Responsibilities:
1. Promote Products and Solutions:
- Travel to meet customers and external stakeholders to present our offerings.
- Conduct calls to engage with potential clients (database will be provided).
2. Customer Acquisition:
- Actively source and identify new customers and projects through market research and networking.
3. Sales Quotation Preparation:
- Prepare detailed sales quotations for customer projects and tenders, ensuring accuracy and competitiveness.
4. Order Fulfilment Coordination:
- Liaise with Operations, Logistics, and Accounts teams in Singapore to ensure seamless fulfilment of customer orders.
- Ensure prompt and clear communication with all departments to facilitate timely delivery and resolve any issues.
- Monitor the status of orders and provide regular updates to customers.
- Address any customer concerns or inquiries promptly to maintain high customer satisfaction.
- To assist in collection of payments from customers.
Requirements:
1. Interpersonal Skills:
- Comfortable with meeting and engaging with diverse individuals.
- Strong communication and interpersonal skills to build and maintain client relationships.
2. Business Travel:
- Willing to travel within Singapore or to other regional offices to meet customers and external stakeholders (travel reimbursement will be provided).
3. Proactiveness and Analytical Skills:
- Pro-active, inquisitive, and analytical mindset to identify opportunities and solve problems effectively.
4. Working Experience:
- Prior experience in sales or customer service is highly favourable but not compulsory.
- Background in Civil Engineering or any Engineering discipline is advantageous but not required.
Additional Information:
1. Training and Development:
- Comprehensive training will be provided to familiarize you with our products and sales processes.
- Opportunities for career development within the company based on performance.
- A senior staff member will be assigned to you as a mentor.
2. Performance Metrics:
- Success will be measured based on customer acquisition rates, sales targets, and knowledge of projects and tenders.
3. Work Environment:
- Collaborative and supportive work culture with a focus on continuous improvement.
- Regular feedback sessions and open-door policies to ensure that everyone's voice is heard and valued.
4. Compensation and Benefits:
- Competitive salary package with AWS (Annual Wage Supplement) and Performance Bonus (not commission-based).
- Health and wellness benefits, including group health insurance and medical & dental reimbursement.
- Professional development opportunities and support for further education.
