Sales Executive / Business Development Executive (WSQ & Training Programmes)

Role Overview

Drive enrolment and corporate training sales for WSQ-funded and non-funded programmes by engaging individual learners (B2C) and corporate clients (B2B). Promote training solutions and support workforce upskilling initiatives aligned with SkillsFuture Singapore (SSG) frameworks.

Key Responsibilities

B2C Sales (Individual Learners

• Promote WSQ and other training programmes to walk-in, online, and referred learners
• Provide accurate course advisory, funding eligibility guidance (e.g. SkillsFuture Credit, subsidies), and enrolment support
• Follow up on enquiries via phone, email, WhatsApp, and CRM system
• Assist learners with registration, documentation, and course confirmation
• Achieve enrolment targets and conversion rate
• Participate in roadshows, career fairs, and outreach events

B2B Sales (Corporate Clients)

• Identify and engage corporate clients for workforce training and upskilling needs
• Promote WSQ, customised training, and in-house programme
• Conduct training needs analysis and recommend suitable solution
• Prepare quotations, proposals, and follow up on sales leads
• Liaise with trainers, operations, and programme teams to ensure smooth delivery
• Maintain long-term client relationships and account management

Sales Administration & Compliance

• Maintain accurate sales records, enrolment data, and CRM updates
• Support grant-related documentation and compliance requirements
• Coordinate with operations on class scheduling, confirmations, and post-course follow-ups
• Ensure adherence to SSG and internal policies

Requirements

Professional Certificate, Diploma, or Degree in Business, Marketing, or related fields
Experience in sales, training, education, or service-related industries preferred
Knowledge of WSQ / SkillsFuture funding frameworks is an advantage
Strong communication and interpersonal skills
Target-driven, proactive, and customer-oriented
Comfortable with phone, digital, and face-to-face sales
Proficient in Microsoft Office and CRM systems

Key Competencies

• Consultative selling
• Relationship and account management
• Customer service excellence
• Time management and follow-through
• Strong attention to detail (enrolment and funding compliance)

Working Conditions

• 5-day work week
• Occasional weekend or evening work during courses or events
• Location: Tai Seng (HQ)
• Willingness to travel for client meetings and sales events

Interested candidates, please click APPLY or send your updated CV to: [Confidential Information]. We regret that only shortlisted candidates will be notified.

Please note that the personal data you provided in your job application will be collected, used, and disclosed by Educare Human Capital to assess your suitability for employment and manage your application, including consideration for future opportunities.

Jennifer Tho WY
Educare Human Capital
EA License No: 11C4731 I R24120181