Job Summary: We are seeking an highly motivated, and detail-oriented Sales Executive to support our operations. This role involves managing day-to-day office functions, managing customer inquiries, processing orders, and ensuring smooth administrative processes.
Key Responsibilities:
- Assist in daily operations and e-commerce fulfillment.
- Develop and manage sales strategies to grow B2B and B2C customer base
- Build strong relationships with corporate and retail clients
- Monitor market trends and competitor activities
- Facilitate the order process from start to end (Order processing, invoicing, and completion)
- Work closely with internal teams to ensure smooth order fulfillment
- Respond to customer inquiries, providing timely and accurate information
- Assist customers with order placements, modifications, and cancellations.
- Communicate customer feedback, update databases and customer records
- Communicate with drivers and resolve missed/unfulfilled deliveries.
- Monitor and address issues related to order fulfillment and shipping.
- Experience in ERP systems such as processing invoices, e.g. AR/AP, will be an advantage.
- Liaise with the Warehouse Team on stock inventory when necessary.
- Execute general administrative duties, filing, and scanning on a daily basis.
- Provide administrative support to office and team as required in a timely, proactive, and diligent manner.
Requirements:
- Diploma/Degree in Business Administration, Marketing, or related field.
- Minimum 1-2 years of experience in Sales, Marketing or E-Commerce environment.
- Proficient in Microsoft Office, Google Sheets, and familiarity with E-commerce platforms.
- Strong organizational and multitasking skills.
- Excellent written and verbal communication.
- Positive attitude and willingness to learn.
- Willing to work 5.5 days (Mon to Fri 8am to 5pm, Sat 8am to 12pm)
