. Consults with existing and potential clients to assess and understand equipment needs and systems requirements.
. Drafts or assists with the drafting of presentations and other documentation and materials that explain products and services to customers.
. Provides expertise and support to sales teams to communicate products, services, and client needs.
. Ensures that customer needs are met, which may include product modifications.
. Proposes improved materials or products to customers and explains benefits of changes.
. Provides support to customers and resolves problems with installed equipment.
. Prepares product orders and schedules deliveries.
. Assists with research and development of new products.
. Performs other duties as assigned.
. Excellent verbal and written communication skills.
. Excellent sales and customer service skills with a proven ability to explain technical products to non-technical audiences.
. Ability to apply engineering, technology, or other related principles to product sales.
. Excellent organizational skills and attention to detail.
. Proficient with Microsoft Office Suite or related software.