Sales & Customer Service Assistant (Part-Time)

Earn $4.2K+ Monthly with $1,400 Base
Work Days: Friday, Sat, Sun 10am to 7pm

About the Role
LVL Music Academy is looking for a Part-Time Sales & Customer Service Assistant to support retail sales in our instrument shop and assist with front-desk duties at the music school. This role suits someone friendly, proactive, and comfortable speaking with parents, students, and musicians.

Roles & Responsibilities

Sales Support (Main Focus)

• Assist customers in choosing violins, cellos, cases, and accessories.
• Explain product differences and guide customers toward suitable options.
• Help maintain product displays and ensure items are well-presented.
• Process sales and support simple inventory tasks (restocking, tagging)ds.

Customer Service & Front Desk

• Greet walk-ins professionally and assist with basic enquiries.

• Help parents with trial bookings, registrations, and simple admin tasks.

• Answer WhatsApp messages, calls, and emails when on shift.

• Provide friendly, warm service to ensure a positive experience for all visitors.

Operations & Daily Upkeep

• Keep the shop and front-desk areas tidy and presentable.

• Assist teachers or management with ad-hoc tasks during your shift.

• Prepare rooms or materials when needed.

Hiring Criteria

• Experience in retail or customer service preferred.

• Comfortable speaking to customers confidently (parents, students, musicians).

• Able to work weekends and retail hours.

• Positive, friendly, and responsible with a good attitude toward teamwork.

• Interest in music or arts is a bonus no playing experience required.

Compensation & Benefits

• Hourly Pay: Competitive part-time rate.

• Sales Commissions: Earn extra from instrument sales.

• Training Provided: Product knowledge, sales techniques, and service training.

• Staff Discounts on instruments, accessories, and lessons.

• Supportive Team Culture in a warm and friendly music environment.

About LVL Music Academy

LVL Music Academy is Singapore's first integrated music hub combining a music school, violin & cello shop, and in-house repair workshop under one roof - offering a full-service experience for students and musicians.