Description
Sales coordinator is responsible to coordinating the sales team by managing schedules, filing important documents and communicating relevant information. Ensuring the adequacy of sales-related equipment or material. Responding to complaints from customers and give after-sales support when requested.
Responsibilities
. Safety
- Ensure Workplace in Safe and Healthy Environment.
- Safe and efficient receiving,storage,issuing of goods.
- Ensure No Slips, Trips and Falls environment
- Use correct lifting postures and techniques to prevent injuries
- To be proactive in creating a safe working environment for everyone and ensuring that HSE in-house rules are observed at all times.
- To consider HSE aspects when planning and carrying out tasks to eliminate and reduce HSE hazards, aspects and risk.
. Responsibilities
- To have and maintain good daily attendance and punctuality.
- To update team member at least 2 working days in advance before going for leave , in order to minimize downtime
. Daily Task
- Daily Update of Project Progress (TO-DO-LIST) to immediate superior.
- Weekly report progress
. Main Task
- Process and Prepare Purchase Order (System/ Manual)
- Follow the order process requirements
- Prepare MTO before conducting Kick Off Meeting
- Follow up on customer's orders and after sales service ( customer services form )
- Managed customers feedbacks
- Delivery tracking and coordinating with deliveryman on deliveries
- Prepare of shipping documentation and certificate upon client's requirement.
- Coordinate on payment of delivery
- Support sales persons on general adminstrative and customer service
- Assist sales team in preparing Sales Quotation
- Tele-inquiry handling, follow-up Sales Quotation with locals & overseas customers
- Assist sales team to follow-up sales correspondence from client
- Answer incoming call within 3 rings
- Follow up on Sales Drawing Approval
- Initiate the Kick Off Meeting to the Logistic Department
- Follow up on completion of production work
- Process all confirm sales order for Sales personnel
- Assist in the prepartion of presentation and product catalogue for clients for Sales Manager and Executive
- Source ground for customers and internal departments
- Do transfer of Stock
- Do Goods receiving
- Process and Coordinate Sales order , Delivery Order and Invoicing
- Assist to issue Manual Delivery Order and Invoice
- Assist to issue system Supplier Purchase Order
- Prepare project costing
- Not authorize to sign any company documents during probation period
- Other Ad-Hoc duties assigned from time to time
Requirements
- Computer literate in MS office Word, Excel and PowerPoint
- Preferably Higher secondary/pre-U/A level/ College/Diploma/Advanced/Higher/Graduate Diploma/Office skill Certificate o equivalent
- Preferably 1 to 2 years of relevant office administration experience in MNC environment
- Positive attitude with good interpersonal skills
