Roles and Responsibilities
Job Purpose:
We are seeking a dedicated Sales Coordinator to manage and follow up with existing accounts, with the goal of exploring opportunities to expand business relationships. The successful candidate will represent our company in a professional manner while providing clients with effective and cost-efficient solutions.
Job Description:
- Following up with existing accounts to explore and expand the business.
- Negotiating and closing sales deals to meet KPI.
- Providing excellent customer service and responding to customer inquiries.
- Gathering information and sharing of customer's feedback with the wider team.
- Coordinate with operations, pricing, and overseas agents to obtain accurate rates and service details.
Requirements:
- Min. 1 - 2 years in Logistics/Freight Forwarding industry (sales support / customer service preferred)
- Knowledge of air freight, ocean freight (FCL/LCL) and shipping incoterms is an advantage
- Strong communication and interpersonal skills with the ability to build rapport with customers.
- Excellent negotiation and closing skills with a proven track record of meeting sales targets.
- Good coordination skills and attention to details. Resilience and the ability to work in a fast-paced, target-driven environment.
- A team player with a positive attitude and a passion for delivering exceptional customer service.
- Able to start immediate or within short notice.
