Sales Coordinator/ Operations Executive

Job responsibilities

• Issue quotations, process sales orders, sample orders, service orders accurately and in a timely manner.
• Monitor and track sales orders from initiation to fulfilment, ensuring orders are processed promptly and accurately.
• Respond quickly and efficiently to all incoming enquiries by phone and email
• Assist in resolving incoming customers issues relating to orders.
• Plan local delivery routes and manage day-to-day delivery schedule
• Prepare delivery and invoicing documents for daily deliveries.
• Submit invoices to customers via email or through online portals

Job requirements

• At least 2 years experience in Sales Coordination
• Experience in using ERP System eg SAP/Oracle
• Strong verbal and written communication skills
• Good organizational and time management skills to meet deadlines
• High attention to detail and accuracy
• Ability to work both independently and part of a team