Sales Coordinator

Job Description

• Coordinate the sales/project team by managing schedules, maintaining accurate documentation, and communicating relevant information.

• Facilitate effective communication between the operations team and sales management to ensure smooth workflow.

• Handle day-to-day project administration, including the preparation of quotations and invoices using the in-house system.

• Ensure sales-related equipment and materials are sufficiently stocked and readily available.

• Coordinate with drivers on order deliveries and collection of goods.

• Respond to customer complaints and provide after-sales support when required.

• Process all customer orders accurately and in a timely manner.

• Proactively inform clients of any unforeseen delays or issues.

• Manage import and export documentation for overseas orders.

• Perform ad-hoc duties as assigned by the Sales/Project Manager.

Job Requirement

• Minimum 1 year of experience in a sales administration, project management or related role.

• Cheerful and positive personality with a service-oriented mindset.

• Proficiency in English and Mandarin, to facilitate clear communication with warehouse and operations teams.

• Candidates residing in the West area will be preferred.

• Able to work independently as well as collaboratively in a team environment.

• Good communication skills with quick response time and strong follow-up ability.

• Able to work effectively in a fast-paced environment.

• Proficient in Microsoft Excel, Word, and email applications.

• Proficient in using in-house software systems to support daily work processes.

• Educational Qualification: Minimum diploma or equivalent in Business Administration, Sales, or related field.