Sales Coordinator

Position Overview

The Sales Coordinator oversees day to day administrative work for the department and to provide the first form of contact for each client during the enquiry stage.

The Role

Sales Activities

• Prepare presentation material
• Prepare information packages and sales kits to support sales engagement
• Prepare sales proposal, contracts & proforma invoice
• Assist to create profile, room and event block in the Opera system
• Assist Managers to retrieve and check guestroom keys prior to site inspection
• Administer inventory control of collateral materials and corporate gift item
• Generate weekly sales report
• Response to enquiries on a timely manner within 24 hour
• Follow up with guests and/or customers on their requirement
• Communicate requirements and/or changes with relevant department
• Schedule sales engagement appointments for the sales team
• Collect guests&apos data to support the administration of customer acquisition programmes
• Maintain database of sales lead

Talent Profile

• Diploma in Hospitality Management or equivalent
• Prior experience in administration
• Knowledge of Opera Cloud S&C
• Excellent organisational and interpersonal skills