Assist the Project team in handling tenders, quotations
Preparing ironmongery schedules for assigned projects
Coordinator the permanent key and master key hand over to user on site
Handling progress claims and ensuring all documentation are in order
Work together with our project sales team to ensure that the bills of quantities are promptly updated and assist in the preparation of project scheduling and installation of sample boards and mock-up samples as may be required
Work closely with our logistics support team to ensure that our deliveries are properly and promptly delivered according to schedule
Assist the finance department in the follow-up payment from customers, by ensuring that all necessary documentation especially on project progress claims are submitted according to schedule and on time
Liaise closely between customers and our sales, logistics, finance support teams to maximize and enhance customer service levels, especially where product installation/repair is necessary
Attend to walk-in customers
Liaise with ASSA ABLOY personnel to maximize customer service levels
Promptly and competently attend to all customers enquiries and complaints
Any other tasks assigned by the company from time to time
