Sales Coordinator (2 Years Contract)

About Certis

We are a leading security services organisation. We put technology to work in making our world a safer place. Our mission is that as trusted partners, we protect lives and assets, and deliver integrated critical services. By empowering our people, our goal is to enable our communities to stay safe and thriving.

We offer a broad range of opportunities and career pathways for our people to grow and explore their potential. We believe that people, equipped with innovative thinking and technological capabilities will make our world safer, smarter and better.

Life at Certis

If you are a passionate individual looking for opportunities to expand your skills, and purposeful work instead of just a job, we would love to hear from you.

We are a close-knit team that looks out for each other, works hard to get the job done, and encourages each other to grow – the perfect place for you to grow your career!

Duties & Responsibilities

The Sales Coordinator will play a key role in supporting the Sales Team by performing the following responsibilities (including but not limited to):

1. Assist the Sales Team in preparing tender documents to meet submission requirements and support successful tender outcomes.

2. Support new sales order creation (quotations, opening Sales Orders), monitor expiring contracts, and raise termination requests when necessary. This would include:

a. Order & Quotation Management

• Coordinate and facilitate sales order processing, including quotation preparation, ensuring documentation completeness, and submitting order requests to backend support teams for system order creation and billing.
• Ensure required approvals are obtained prior to order submission.

b. Customer & Contract Coordination

• Follow up with customers to obtain Purchase Orders (PO), signed quotations, and applicable down payments before service or project commencement.
• Monitor contract validity and support renewal or termination processes when required.

c. Internal Coordination & Compliance

• Coordinate with internal stakeholders to prepare costing and supporting documentation for order submission.
• Maintain proper records and ensure compliance with internal processes and governance requirements.

3. Other secondary duties include:

• Manage and coordinate the Sales Team's calendars to ensure efficient scheduling and avoid conflicts or overlaps.
• Coordinate pre- and post-event logistics—including setup, F&B arrangements—to support successful client visits and internal meetings
• Perform any other ad-hoc tasks as assigned.

Requirements

1. Education & Experiences

• Minimum O / A Level qualification, or Diploma.
• At least 1 year of experience as a Sales Coordinator or in a similar administrative role.

2. Skills

• Strong communication and interpersonal skills, with the ability to liaise effectively with multiple internal stakeholders for calendar and task coordination.
• Detail-oriented, task-driven, and a strong team player.
• Able to work independently with minimal supervision.
• Proficient in Microsoft Outlook, Excel, Word, and PowerPoint.
• Experience with SAP and CRM systems will be an advantage.

3. Working Location: Certis Commonwealth