We are looking for a motivated and customer-oriented Sales Consultant to join our team in the maid agency industry. The ideal candidate will be responsible for driving sales, building strong client relationships, and providing excellent customer service to ensure a smooth hiring experience for both employers and domestic helpers.
Key Responsibilities:
- Promote and market the agency's services to prospective clients (employers).
- Understand clients household needs and recommend suitable domestic helpers.
- Manage the full sales process - from inquiry handling, consultation, and documentation to final placement.
- Maintain and grow relationships with existing clients through follow-up and after-sales support.
- Work closely with recruitment and operations teams to ensure smooth coordination of candidates deployment.
- Achieve individual and team sales targets.
- Stay updated with MOM (Ministry of Manpower) regulations, industry trends, and compliance requirements.
Requirements:
- Proven sales or customer service experience (experience in maid agency or related industry is an advantage).
- Strong communication and interpersonal skills.
- Ability to handle client expectations with professionalism and empathy.
- Good organizational and problem-solving skills.
- Familiarity with MOM rules and regulations will be an added advantage.
- Proficient in MS Office/CRM tools.
- Bilingual (English and Mandarin/Malay/Tamil) preferred to liaise with diverse clients.
What We Offer:
- Competitive salary with attractive commission structure.
- Training and development opportunities.
- Supportive team environment.
- Career growth prospects in the manpower/recruitment industry.
