Internal Sales Coordinator
Job Summary
You will support sales operations by managing customer orders, coordinating with internal teams, and providing timely updates and support to customers in a collaborative environment.
Responsibilities
- Process customer sales orders and quotations accurately to ensure timely order fulfillment
- Coordinate with procurement, logistics, and warehouse teams to track and confirm order status and delivery schedules
- Communicate order updates, delivery timelines, and stock availability clearly to customers
- Maintain and update accurate sales records and documentation in the company system
- Respond promptly to customer inquiries and provide basic technical or product information to assist decision-making
- Support the sales team by managing administrative tasks and facilitating internal coordination
- Ensure all sales activities comply with company procedures and uphold customer service standards
Preferred competencies and qualifications
- Proficient in Microsoft Office, especially Excel, to manage data and reports effectively
- Experience with Microsoft Dynamics NAV is an advantage for system navigation and data entry
- Strong communication and interpersonal skills to engage effectively with customers and team members
- Ability to multitask and perform well under pressure in a fast-paced environment
- Team player with a proactive and customer-oriented mindset to contribute positively to the sales team
