Centre Manager
- Salary: $3500 - $4000
- Working hours: Mon, Tue, Fri, Sat n Sun | Off days: Wed-Thu |9am-6pm
- Location: Novena, Bukit Panjang and Tampines
Summary:
we take pride in providing top-notch technology education courses to equip every child with programming knowledge and empower them to create change. If you're keen to be part of a dynamic team in a fast-growing start-up, join our Operations team to be hands-on from day one and work closely with our founding team. This role will expose you to daily operations of managing an ed-tech start-up and facilitate the smooth delivery of our coding programs to students in local and international schools.
Responsibilities & Duties
- Be a key player in the customer acquisition team to onboard new parents
- Share the vision and recommend suitable coding programs for students
- Support customer success initiatives like special programmes or competitions, or community events like fireside chats for customer engagement
- Maintain customer relationships and build a strong community. Act as parents advocate and manage relationships with them
- Plan lead generation events with key partners like Parent Sharings, trial classes and make sure payment for classes are received
- Work with the teaching team to assess the students and follow up with parents for conversion
- Responsible for handling general administrative duties, e.g. sending out onboarding emails, data entry, sorting out data and research
- Ensure that all customer information is properly documented and updated in our CRM system
- Relationship manager for our community, continue to track the progress of students and maintain relationships with parents
Interested applicants, WA your resume to +65 9136 9792 or email your resume to [Confidential Information].
Tan Yen Zhen (Chen Yan Zhen) Reg No: R25138932
The SupremeHR Advisory Pte Ltd EA No: 14C7279
