Company Overview / Employee Value Proposition
We, LUMINE SINGAPORE are the leading Mall in Mall concept store from Japan. Lumine Singapore is based on a concept of offering a chance to see Japan's unique versatile and diverse fashion and providing a place where new aesthetic appreciation and values can blossom in women in Singapore. Located in Raffles City, a lively place where many different people come together, Lumine is starting a new chapter. We hope to create a fresh fashion culture by combining our style with local trends. Now we invite passionate, outgoing and highly motivated individual as a new team member to make our brand better and brighter together.
Job Summary
A Retail Sales Associate promotes products, delivers excellent customer service, and drives sales targets while maintaining store cleanliness and inventory.
Responsibilities
- Engage proactively with customers to identify their needs and provide tailored product recommendations to enhance satisfaction and loyalty
- Resolve customer queries and complaints promptly to maintain positive customer relationships
- Achieve monthly individual and team sales targets by actively promoting on-sale items and upselling relevant products
- Maintain store cleanliness and organize merchandise to create an attractive shopping environment
- Restock products efficiently to ensure availability and support smooth store operations
- Set up and maintain visual merchandising displays that attract customer attention and support sales goals
- Process daily cashiering duties accurately, handling cash, card, and POS/e-commerce payments to ensure smooth transactions
- Assist with stock checks and inventory tracking to maintain accurate product records
- Update product pricing as needed and report inventory status to the Person-In-Charge
Preferred competencies and qualifications
- 1-2 years of retail, luxury, or customer service experience, preferably in fashion retail
- Proactive, team-oriented, and customer-focused attitude with a passion for the brand
- Ability to work retail hours including weekends and public holidays
- Fresh graduates with a strong interest in retail are encouraged to apply
