Sales Associate I Lux. Jewelry

Role Summary: As a Sales Associate, you will serve as a brand ambassador and provide a refined, personalized experience to every client. Your role is essential in driving boutique performance through customer engagement, storytelling, and relationship building.

Key Responsibilities:

• Deliver a luxury-level shopping experience to clients by demonstrating in-depth product knowledge and impeccable service
• Build and nurture long-term relationships with new and returning clientele, including VIP customers
• Achieve individual and store sales targets through effective cross-selling and upselling techniques
• Maintain store presentation, visual merchandising, and cleanliness to reflect Mikimoto's brand standards
• Handle transactions with accuracy and discretion, including POS, invoicing, and wrapping
• Participate in stock management, including receiving, replenishing, and cycle counting
• Support boutique operations, clienteling efforts, and event preparations
• Stay up-to-date on brand history, craftsmanship, and new collection launches to confidently educate customers

Requirements:

• Minimum of 1–2 years retail experience, preferably in luxury, jewellery, or premium fashion
• Passionate about delivering exceptional service and storytelling through products
• Well-groomed, polished, and professional appearance with strong communication skills
• Comfortable working in a fast-paced, boutique-style environment with high service standards
• Willingness to work retail hours, including weekends and public holidays