As a Sales Associate within our luxury universe, your role is essential in ensuring an exceptional experience for our clients and representing the brand with elegance. If you are passionate about the luxury fashion industry and possess the skills and qualifications we are looking for, we would love to hear from you.
YOUR MISSION AND ROLE
Client Engagement
- Deliver the full Selling Ceremony - including after-sales follow-up - while actively engaging in clienteling - to deliver a memorable personalized client journey and elevate the luxury brand experience
- Engage with diverse clients, always putting them at ease to develop long lasting relationships, fostering long-term loyalty through storytelling by providing a rich narrative behind each collection
- Understand customer preferences and past purchases to provide personalized recommendations and update relevant client information on internal platforms
Embrace a Results-oriented Culture
- Actively work to achieve and exceed sales expectations
- Identify additional sales opportunities by understanding the specific needs of clients
Enhancing the Brand
- Embody the brand image by adhering to the specific dressing and behavior standards of luxury
- Contribute to maintaining the upscale atmosphere of the boutique
- Stay informed about the latest trends in the luxury and fashion industry
Store Operations
- Participate in all inventory management process, cycle counts and goods receptions to maximize efficiency at work, ensuring store operations at optimum operational standards
- Proficient and accurate usage of POS (Point-of-Sale)
- Assist in maintaining visual merchandising standards in accordance brand guidelines, actively propose enhancement to the VM team to drive and maximize sales opportunities
- Ensure proper back of house maintenance and stocks management
- Ensure functional maintenance of the store
Team Collaboration
- Work collaboratively as an active team player to support all business activities
- Actively participate in any implementation of training and tools
- Maintain an open, positive, and constructive communication with team members
YOUR PROFILE
- Minimum of 2 years of relevant experience in the fashion or luxury sector
- Strong interpersonal and communication skills, with a keen ability to identify with customers
- Fluent in English, proficiency of other language(s) will be an advantage
- Passionate about fashion and the client experience
- Good team player, driven by a strong entrepreneurial spirit and a resilient attitude.
- Demonstrated ability to thrive in a test-and-learn environment, with a continuous improvement mindset and openness to innovative approaches
GIVENCHY is an equal opportunity employer. We want to offer an inclusive environment of mutual respect where we welcome diversity and all our employees feel included, developed, and heard.
