Manage the mailbox and prioritize urgent email/fax requests.
Issue of DOs / Cash invoice in a timely manner.
Check for outstanding or pending enquiries and follow up on third party vendor products.
Check and acknowledge for PO accuracy - price, stock availability/terms/shipping terms.
Be a subject matter expert of all queries and quotation of class A key customers and efficiently manage other team member key customer queries to allow seamless coverage.
Track sales performance on a weekly and monthly basis and ensure that the KPI guidelines are attained or exceeded.
Liaise with internal stakeholders such as logistics and procurement team to check on stock availability and delivery status.
Follow up those overdue accounts when given debtor's report.
Other ad-hoc duties as and when assigned.
Job Requirement:
Minimum a Diploma/ITE/GCE O levels.
Good communications and interpersonal skills.
Positive attitude and passion in learning.
Adaptable, proactive and willingness to undertake challenges.
