Sales Assistant

Job Summary

The Sales Assistant provides administrative and operational support to the sales team to ensure smooth sales processes and effective communication with customers. The role involves handling documentation, coordinating orders, and assisting with customer inquiries.

Key Responsibilities

1. Assist the sales team with daily administrative tasks and sales operations.

2. Prepare and process sales documents such as quotations, sales contracts, invoices, and proforma invoices.

3. Follow up with customers regarding orders, payments, and delivery schedules.

4. Coordinate with internal departments such as logistics, finance, and warehouse to ensure timely order fulfillment.

5. Monitor order progress and assist in resolving any issues related to shipments or documentation.

6. Respond to customer inquiries via email or phone in a timely and professional manner.

7. Support the sales team in preparing reports, presentations, and market information.