Job Summary
We are looking for a proactive Sales & Operations Senior Executive/Manager to lead sales growth and oversee daily operations for our salon and massage furniture business. This role involves managing customers, coordinating production, coordinating logistics, and ensuring smooth end-to-end service.
Key Responsibilities
- Drive sales performance
- Manage customer inquiries, product demos, quotations, and follow-ups
- Build strong relationships with salons, spas, and distributors
- Coordinate order processing, payments, deliveries, and after-sales support
- Manage online sales channels (Google, social platforms, marketplace listings)
- Monitor inventory and work closely with production, warehouse and logistics personnels
- Provide customer service and follow-up
- Suggest sales improvements
- May be asked to perform ad-hoc admin duties
Requirements
- Diploma/Degree in Business or related field (preferred), other discipline with at least 3 years sales experience can be considered
- 3-5 years experience in sales or operations (beauty/furniture industry a plus)
- Strong communication, negotiation, and customer service skills
- Good organizational skills and ability to multitask
- Proficient in Microsoft Office, Outlook email writing, Business Whatsapp
- Responsible, hands-on, and able to work independently
