- Retail Sales and Marketing Executive
- Work Location: Near Paya Lebar MRT Station
- Working Day: Work 5 days per week (1 weekday the shop is closed, 1 off day depending on the duty roster, on a weekday)
- Working Hours: 10am - 7.30pm
- Basic Salary: $ 2200 - $ 2400 + Commission, up to $ 3000 ++ (Commission is based on team performance)
Job Requirements
- Diploma, Advanced Diploma, or Bachelor's Degree in Marketing, Communications, Media, or a related field
- 1 - 2 years of customer service and / or digital marketing experience retail or jewelry experience is an advantage
- Knowledge of Adobe Creative Suite (e.g., Photoshop, photography, videography, and video editing tools)
- Familiarity with e-commerce processes and platforms is advantageous
- Creative and up-to-date with social media trends, especially in the gold and Jewellery Industry
- Ability to work weekends and public holidays
Job Responsibilities
A) Sales & Customer Engagement
- Prospect and promote Jewellery products and services to walk-in customers and online platform users
- Respond promptly to customer inquiries through various channels (e.g., FB Messenger, Instagram, WhatsApp, Emails, Inbound calls)
- Attend to customers queries in-store and online
- To achieve monthly sales targets
- Provide after-sales service by following up with customers, soliciting feedback, and offering promotional codes
- Handle complaints and feedback professionally and competently
B ) Inventory & Operations Management
- Conduct daily stock counts and manage accurate inventory levels
- Support merchandise transfer, stock take, and inventory counts
- Assist in scheduling jewelry repairs and ensuring smooth fulfillment processes
C) Marketing & Content Creation
- Work closely with the marketing team to develop creative campaigns and strategies to boost sales revenue, both in-store and digitally
- Create engaging content for social media platforms, including photography, videography, and video editing using tools like Capcut
- Stay updated with social media trends, platform updates, and algorithm changes to optimize engagement strategies
- Monitor and analyze social media / digital analytics to recommend new strategies for improved performance
D) Team Collaboration
- Collaborate with the operations team to ensure seamless execution of campaigns and promotions
- Contribute creative input during brainstorming sessions and provide support in planning and executing marketing shoots
- Build interdepartmental relationships to enhance efficiency and achieve positive outcomes
Samuel Siaw
The Supreme HR Advisory Pte Ltd
EA No: 14C7279
Reg No: R2412474
