Job Summary
You will manage sales order processing, customer communications, and delivery coordination while supporting the sales team with administrative tasks to ensure smooth operations and accurate record-keeping.
Responsibilities
- Process sales orders, quotations, invoices, and delivery orders accurately to support sales operations
- Coordinate deliveries and shipments to ensure timely and accurate order fulfillment
- Maintain and update customer records and sales databases to ensure data accuracy and accessibility
- Support the sales team with administrative duties to enhance team efficiency
- Follow up on order status and delivery schedules to track progress and address delays
- Liaise with suppliers, customers, and internal departments to facilitate communication and resolve issues
- Perform data entry and filing duties to maintain organized documentation
- Complete ad-hoc administrative tasks assigned by management to support business needs
Preferred competencies and qualifications
- Minimum NITEC, Diploma, or equivalent qualification
- Proficiency in Microsoft Office (Excel, Word, Outlook) to perform daily administrative and communication tasks
- Good communication and interpersonal skills
- Organized and detail-oriented
- Knowledge of ERP/Xero systems is a plus to support sales and inventory management
