Sales Administrator

Position: Accounts Cum Sales Administrator

Overview

The Accounts Cum Sales Administrator is responsible for supporting the company's accounting, finance administration and sales administration to ensure smooth day-to-day business activities.

Key Responsibilities

A. Accounting & Finance Administration

• Prepare and issue sales invoices, credit notes, debit notes, and receipts.

• Record and maintain accounting transactions accurately in the accounting system.

• Process accounts receivable and follow up on outstanding customer payments.

• Process accounts payable, including supplier invoices and payment schedules.

• Perform bank reconciliations and monitor cash flow.

• Assist in monthly, quarterly, and year-end closing activities.

• Prepare payment vouchers and process supplier payments.

• Maintain proper filing of accounting records and supporting documents.

• Assist with GST reporting, tax documentation, and audit requirements.

• Liaise with external auditors, tax consultants, and banks when required.

B. Sales Administration

• Prepare quotations, sales orders, and customer contracts.

• Process and track customer orders from receipt to fulfillment.

• Coordinate with customers regarding order status and invoicing matters.

• Maintain accurate customer records and sales databases.

• Assist the sales team in preparing proposals, presentations, and supporting documentation.

• Monitor sales pipeline updates and maintain CRM records.

• Generate periodic sales reports and performance summaries.

• Handle customer enquiries and provide administrative support to the sales team.

C. Customer Service Support

• Coordinate with internal departments to resolve customer issues promptly.

• Follow up on customer requests, documentation, and payment matters.

• Maintain good customer relationships through professional communication.

Requirements

• Diploma, Degree, or equivalent qualification in Accounting, Finance, Business Administration, or related field.

• Minimum 1–3 years of relevant accounting and administrative experience.

• Knowledge of accounting software, Xero.

• Proficient in Microsoft Excel, Word, and Google.

• Good understanding of bookkeeping principles and sales administration processes.

• Strong organizational and multitasking skills.

• Good communication and interpersonal skills.

• Ability to work independently and meet deadlines.

Preferred Skills

• Experience with Singapore GST compliance.

• Experience with order processing.

• Familiarity with XERO systems.

• Experience in SMEs or fast-growing companies.

• Basic understanding of withholding tax and cross-border invoicing matters.

Reporting Line

• Reports directly to the Finance Manager.