Job Summary
Efficiently manage customer inquiries and sales orders while coordinating with suppliers to ensure timely delivery. Provide administrative support to the sales team and track orders proactively for smooth operations.
Responsibilities
- Process customer inquiries by issuing accurate quotations, sales orders, and delivery orders
- Enter and verify sales orders in the system to ensure data accuracy
- Liaise with suppliers in China by issuing purchase orders and coordinating purchases for timely delivery
- Monitor and track delivery and shipping schedules for local and overseas shipments
- Follow up on outstanding sales and purchase orders to ensure completion
- Proactively track order status to prevent delays
- Provide general administrative and coordination support to the sales team
Required competencies and certifications
- Proficiency in English to communicate effectively with internal teams
- Ability to liaise with Mandarin-speaking suppliers in China for clear communication
- Proficient in Microsoft Office applications, especially Excel
- Minimum qualification: Nitec (ITE) and/or GCE O Level
Preferred competencies and qualifications
- Experience using SAP or similar enterprise resource planning systems
