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Sales Administrator (Customer Service & Order Coordination)

Fresher
SGD 2,500 - 3,200 per month
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  • Posted 5 hours ago
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Job Description

Outdoor Inc Pte Ltd is a leading provider of smart home solutions in Singapore, specializing in outdoor zip blinds, indoor curtains and blinds, and home automation systems.

We work closely with premium international partners and serve residential, commercial, and project clients across Singapore.

As our business continues to grow, we are looking for a reliable and organized Sales Administrator to support our customer service and sales coordination operations.

About the Role

This role ensures smooth coordination between customers, sales consultants, and operations teams.

You will handle customer enquiries, prepare quotations and invoices, process orders, and ensure projects move smoothly from confirmation to installation.

This position is ideal for someone who enjoys customer interaction and coordinating tasks across teams.

Key Responsibilities

. Respond to customer enquiries via phone, WhatsApp, and email
. Prepare quotations, invoices, and sales orders
. Process and update customer orders in the system
. Coordinate with sales consultants, operations team, and installers on order status
. Schedule site measurements and installation appointments
. Follow up with customers on order confirmations and payments
. Maintain proper documentation and update CRM records
. Assist with general sales administration and coordination tasks

Requirements

. Minimum N/O Levels, Nitec, Diploma, or equivalent
. Experience in customer service, sales administration, or coordination roles preferred
. Comfortable communicating with customers
. Proficient in Microsoft Office (Word, Excel)
. Organized and detail-oriented
. Positive attitude and willingness to learn

Working Hours

Monday - Friday: 9.00am - 6.00pm
Saturday: 9.00am - 1.00pm (Work from Home)

Why Join Us

. Friendly and supportive team environment
. Structured training and workflow system
. Opportunities to grow in the smart home and renovation industry
. Stable and growing company with international partners

More Info

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Job ID: 143977561