Sales & Admin Support Specialist

Key responsibilities

Sales Support:

• Provide quotations to customers
• Order submission, processing and tracking of orders and update customers on their order progress.
• Liaise with customers and internal teams to ensure order fulfilment and that customer's requirements are met.
• Monitoring end to end completion for all orders submitted.
• Generate order forms for accounts managed by the sales team, including new orders, renewal, relocation, upgrade and termination.
• Follow up with Sales team on business process fulfilment.
• Maintain, update and send reports to both internal and external parties.

Administrative Support:

• Provide assistance to Senior Bid Manager on coordination of bid documents for submission as and when required.
• Provide back up support to Administrative Executive as and when needed.

Requirements

• Diploma or equivalent
• Certification in administration and/or equivalent experience
• 3 - 5 years of admin and sales support experience in multi-countries business setup
• Strong oral and written communication skills demonstrating courtesy, tact and effectiveness in dealing with others
• Proactive, helpful, can-do attitude
• Flexibility to adjust to a dynamic work environment
• Reliable, punctual, and professional at all times
• Neat, organized, and able to work independently and interdependently to prioritize, schedule and organize workload
• Ability to perform administrative duties as required through prior experience and demonstrated ability to apply good judgment
• Working knowledge of Google Workspace
• Experience with CRM is major advantage