Job Description & Requirements
Admin Scope
- Office Management: Overseeing office operations, ensuring that everything runs smoothly, and maintaining a professional work environment.
- Documentation and Record-Keeping: Managing company files, documentation, contracts, and ensuring compliance with legal and regulatory requirements.
- Scheduling and Calendar Management: Organizing appointments, meetings, and managing the calendars of key personnel.
- Customer Support and Communication: Assisting with customer inquiries, complaints, and ensuring they are directed to the appropriate person or department.
- Data Entry and Processing: Handling administrative tasks like entering sales data, orders, and inventory into systems.
- Payroll and HR Support: Assisting with payroll, employee records, and supporting human resource tasks.
- Procurement and Inventory Management: Ordering office supplies and maintaining inventory for the smooth running of the office.
Sales Scope
- Lead Generation: Identifying potential customers and generating leads through various marketing campaigns, cold calling, networking, or referrals.
- Customer Relationship Management (CRM): Maintaining and managing customer information and interactions to drive sales growth.
- Sales Presentations and Demos: Conducting presentations, demonstrations, or product showcases to potential clients.
- Sales Negotiations and Closing: Negotiating terms, pricing, and contracts, and working towards closing deals with customers.
- Account Management: Building and nurturing long-term relationships with existing clients to ensure satisfaction and retention.
- Sales Reporting and Analysis: Tracking sales performance, analyzing data, and reporting to management about sales goals, targets, and forecasts.
- Market Research: Analyzing competitors, market trends, and customer behavior to adjust sales strategies accordingly.
