Company Summary
The organisation is a globally recognised manufacturer of advanced industrial equipment and systems serving the plastics and manufacturing sectors. With a strong international footprint and decades of engineering heritage, the company supports customers through a combination of high-performance machinery, precision components, and lifecycle services. It is known for its technology leadership, close customer partnerships, and long-term commitment to innovation, quality, and operational excellence across multiple end markets.
Role Overview
This position is responsible for developing, managing, and expanding customer accounts within the assigned region, with cross-regional engagement as required. The role focuses on driving new business opportunities while maintaining strong relationships with existing customers, acting as the primary commercial interface for project-related activities.
Key Responsibilities
- Proactively grow and manage customer accounts through strategic and creative business development initiatives.
- Serve as the main point of contact for customer projects related to systems, components, and controls, ensuring consistent engagement and regular sales interactions.
- Collaborate closely with internal sales support and technical teams to develop tailored value propositions and commercial quotations for new projects, upgrades, and retrofits, escalating complex matters where appropriate.
- Maintain accurate and up-to-date customer records, opportunities, forecasts, and action plans within the company's ERP/CRM systems, including analysis of lost deals and competitive activity.
- Partner with customer support teams to coordinate service-related activities such as installations, commissioning, and issue resolution when required.
- Organise and host customer visits, system acceptance activities, and product or technology update sessions at manufacturing sites or designated locations.
- Maintain strong product and technology knowledge to identify, report, and follow up on any field-related quality or performance issues.
- Work with finance teams to support credit assessments, payment term discussions, and receivables collection in line with contractual agreements.
- Gather and relay market intelligence, including customer feedback, competitor activity, and industry developments.
Key Requirements:
- Diploma or degree in Mechanical Engineering or a related technical discipline.
- Approximately 35 years of hands-on exposure within injection molding environments.
- Strong commercial acumen with proven business development and sales capability.
- Excellent verbal and written communication skills in English and the local business language.
- Solid background in tooling, molding, or related manufacturing processes.
- Self-motivated, collaborative, and customer-focused, with a relationship-driven mindset.
- Willingness to travel regionally on a regular but short-duration basis.
- Proficient in standard business productivity tools, including Word, Excel, and PowerPoint.
Application Process:
To apply, please send your updated resume to Naomi Chan (Reg No.: R1330012) at [Confidential Information] with the job title or apply directly. Only shortlisted candidates will be notified. Information provided in this advertisement is for recruitment purposes only.
Cornerstone Global Partners (EA Licence Number: 19C9859) is an affirmative equal-opportunity employer and recruitment firm. We evaluate qualified applicants without regard to race, colour, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class.
