Job ID: 1598866
Job Summary:
Drive strategic account growth by managing key industrial and infrastructure clients, delivering value-driven solutions and long-term partnerships.
Responsibilities:
- Manage and grow assigned key customer accounts across core industry verticals, ensuring high engagement, satisfaction, and retention.
- Serve as the primary point of contact, providing consistent support and ownership of customer relationships.
- Identify and execute upsell, cross-sell, and repeat business opportunities to drive revenue growth.
- Develop and implement account growth strategies to maximize customer lifetime value and achieve assigned KPIs and revenue targets.
- Build and maintain trusted relationships with key decision-makers, positioning as a strategic long-term partner.
- Proactively engage customers to understand evolving needs and translate insights into new business opportunities.
- Deliver technical and commercial presentations to clearly articulate solution value propositions.
- Lead proposals, tenders, commercial negotiations, and contract renewals to secure ongoing business.
- Collaborate closely with internal engineering and product teams to ensure solution alignment and seamless delivery.
- Maintain accurate pipeline management, forecasting, and sales reporting to track account performance.
- Monitor customer activity, market trends, and competitor movements to defend and expand account positioning.
- Identify and convert new business opportunities within and beyond existing accounts while representing the organization professionally at all touchpoints.
Requirements:
- Minimum 5 years of relevant experience in the telecommunications sector or a related industrial environment.
- Strong market-driven business development capabilities with proven strategy execution skills.
- Excellent technical presentation and communication skills.
- Solid technical knowledge of AC UPS systems, DC rectifiers, and battery solutions.
- High level of ownership with the ability to manage a large portfolio of accounts independently.
- Strong team player with the ability to collaborate effectively across engineering, product, and operations teams.
We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.
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EA Personnel Name: Lim Yoke Hui
EA Personnel Reg. no.: R25157469
EA License no.: 07C5771
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