Sales Account Manager ( CCP for ICT Professionals)

. Manage, maintain, and grow sales and customer relationships by delivering tailored IT solutions and exceptional service.

. Explore new markets and generate leads through research, industry engagement, and market analysis.

. Engage with industries and networks to introduce and promote IT solutions, platforms, and services.

. Develop, manage, and update detailed budgets for new product categories-including interactive whiteboards, software, and services-while analyzing costs, margins, and pricing strategies to ensure competitiveness and profitability across target markets such as education, enterprise, and government.

. Lead contract negotiations, establish service agreements, and manage vendor performance.

. Conduct business negotiations with partners, clients, and vendors to achieve mutually beneficial agreements that support the organization's strategic and commercial goals.

. Develop and implement agile pricing strategies for IT products and services, considering internal cost structures, competitive benchmarks, and market dynamics.

. Design and execute comprehensive sales strategies and targets based on market potential, industry trends, customer insights, and business objectives.

. Continuously evaluate and refine sales plans to maximise revenue growth and align with evolving market conditions.

. Develop and manage a cohesive end-to-end customer journey that enhances the experience across all stages of the customer lifecycle, from awareness to post-purchase.

. Build and manage strategic partnerships with internal teams and external stakeholders-such as those in education, enterprise, and government-to support the successful launch and growth of new products like interactive whiteboards through collaboration, information exchange, and joint problem-solving to achieve organizational goals.

. Coordinate across departments and with external partners to align goals and drive

strategic outcomes.

. Collaborate closely with product development, marketing, and sales teams to shape the entire lifecycle of interactive whiteboards-from initial concept and feature design through market launch and ongoing performance evaluation-ensuring the product meets customer needs, stays competitive, and evolves based on user feedback and market trends.