Responsibilities
- Assist Bus Captain (on site) on planned/unplanned diversions as assigned by Bus Operations Control Centre (BOCC)
- Provide ground support in ad-hoc and planned Diversion, Bridging Bus, Early Closure and Late Opening and Full Sunday Closure when deployed by BOCC
- Collection of Lost & Found Items at bus interchanges and depots
- Conduct double deck bus height clearance check
- Perform escort for towing of double deck bus
- Issue of MID set (MID with phone casing, printer, printer spare battery, MID pouch, Power bank with charging cable) to Route Controller
- Responsible for measuring of bus stop distance
- Update BOCC of road conditions
- Responsible for carrying out revenue checks and issuance of penalty fee
Qualifications & Work Experience
- Candidate must possess at least GCE &aposO / &aposN Levels or equivalent
- Candidate must possess Class 2B / 3 driving licence
- Prior customer service working experience would be beneficial
- Experience in the public transport network would be advantageous
Skills
- Candidates who are bilingual and can communicate effectively
- Able to commit to shift hours
- Individual must be able to handle always being on the ground and be constantly on the move
- A team player with excellent communication skills
SMRT Buses Ltd, a subsidiary of SMRT Corporation, is one of Singapores major public bus operators. Anchored on our core competencies in operations, maintenance and training bus professionals, we operate bus services and manage bus depots and interchanges.
As the second largest public bus service operator in Singapore, we strive to deliver the best-in-class commuter experience by valuing commuters as our operational focus, developing our people as a key differentiator and innovating as an enabling strategy.
We have set our core values to be Integrity, Service & Safety and Excellence. SMRT is committed to provide safe, reliable and comfortable service for our commuters.
