Room Attendant

Responsibilities:

. Clean and prepare guest rooms/serviced apartments and public areas, including making beds, dusting, vacuuming, sanitising, and restocking amenities.

. Maintain overall cleanliness of hotel/ serviced apartment, including corridors, carpets, service lift landings, furnitures, pantries, and other common areas.

. Restock and organize housekeeping trolley and supplies.

. Handle guest requests promptly and courteously, including collecting/returning room service trays, delivering amenities, and managing guest laundry and linen.

. Report maintenance issues, room discrepancies, safety hazards, and lost & found items prompty according to standard operating procedures.

. Ensure proper handling of master key during sign-in and sign-out to maintain security.

. Perform periodic deep-cleaning (e.g. curtain changes, high dusting, stainless steel polishing, carpet shampooing) and special projects (e.g. stock-taking, setting up show flat) to ensure the utmost comfort and safety for guests.

. Adhere to grooming, safety, and hygiene standards, and perform other duties assigned by supervisor.

Requirements:

. Willing to work rotating shifts, weekends and public holidays.

. Team player with positive attitude and ability to work under pressure in a fast-paced environment.

. Prior housekeeping or hospitality experience preferred.