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Risk Operations Lead (Bizpay)

3-5 Years
  • Posted 10 hours ago
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Job Description

About the Role:

We are building a stablecoin-based global B2B payment network designed to solve the pain points of low efficiency and high costs in traditional cross-border settlements.

In this intersecting domain, risk control faces unique new challenges: we must prevent fraud and money laundering in traditional international trade while ensuring the compliance and purity of on-chain funds on the blockchain.

As an early core team member, you will build and lead the Risk Operations team from 0 to 1. Your core mission is not simply to decline transactions, but to adopt a Risk-Based Approach (RBA) to find the optimal balance between high business pass rates and regulatory compliance across complex trade document verifications and crypto compliance (KYT/AML) requirements.

Key Responsibilities:

1.Build Dual-Track Verification SOPs & Tiered Mechanisms

  • 0-to-1 Process Design: Build standard operating procedures (SOPs) from scratch covering two tracks: Transaction Authenticity and On-chain Compliance/KYT (Know Your Transaction).
  • Tiered Review Framework: Establish a multi-dimensional risk categorization framework (based on customer ratings, transaction volumes, fund flows, behavioral patterns, etc.). Define tailored supporting document requirements and review standards to avoid over-risk-controlling low-risk customers.

2.Complex & Non-Standard Scenario Assessment

  • Complex Case Adjudication: Lead the comprehensive assessment of high-complexity frontline cases. Demonstrate keen ability to spot forgery and logical discrepancies across full sets of international trade documents (e.g., PI, B/L, Customs Declarations), while proficiently using blockchain explorers or third-party KYT tools (e.g., Chainalysis, Elliptic) to analyze stablecoin fund origins and risk exposure.
  • High-Risk Scenario Solutions: Formulate review solutions that balance customer experience with compliance bottom lines for non-standard/high-risk B2B payment scenarios, such as third-party payments and deposits from self-hosted wallets.

3.Risk Automation & System Evolution

  • Translating Insights into Rules: Avoid reliance on brute-force manual labor. Codify manual review insights into system rule logic to drive up auto-approval rates.
  • Product Collaboration: Work closely with Product and Engineering teams to promote the launch and optimization of automated document parsing (OCR), smart rule engines, and on-chain early warning/interception systems.

4.Team Building & Cross-Functional Collaboration

  • SLA Operations Management: Establish and maintain Service Level Agreements (SLAs) for the risk team, ensuring review turnaround times meet the real-time/near-real-time demands of B2B business.
  • Business Acumen & Communication: Serve as the primary risk contact for Sales, Compliance, and Product teams. Maintain risk bottom lines while actively supporting rapid business expansion.

Qualifications & Requirements:

  • 3+ years of risk management or compliance operations experience in cross-border payments, B2B settlement, or PayTech.
  • Team management experience or a proven track record of building operational processes from 0 to 1 is preferred.
  • Solid domain knowledge in B2B settlement risk control; familiar with international trade workflows and capable of quickly identifying authenticity risks in invoices, bills of lading (B/L), and customs declarations.
  • Deep understanding of cryptocurrency and stablecoin (USDT/USDC) mechanisms. Familiarity with on-chain fund tracing logic and high-risk on-chain activities (e.g., mixers, sanctioned addresses, exploits/hacks).
  • Hands-on experience reviewing multi-scenario supporting documents; preference given to candidates experienced in handling complex document remediation and behavior identification.
  • Clear logical thinking with high-quality communication and collaboration skills to balance risk control and business growth.
  • Willingness to handle complex frontline cases personally in the early stages when system tools are incomplete, with strong capability to manage ambiguity.
  • Ability to flexibly adjust control granularities based on the risk exposure of different customers and transactions, rather than applying a rigid, one-size-fits-all approach.

Vision & Mission:

  • OSL is the first SFC-licensed digital asset platform in Hong Kong and a PayFi innovator. Through stablecoin payments, cross-border settlement and global licensing, we are building the next-generation payments network. Stablecoins have become everyday money across emerging markets and are widely viewed as blockchain's killer app, with industry focus shifting from token issuance to real-world consumer and enterprise payment adoption. The strongest growth lies in cross-border B2B payments, where providers embedding stablecoins into corporate settlement flows can capture significant volume and float. Long-term defensibility comes from regulatory licences, banking partners and cross-border corridors.
  • OSL holds or has acquired licences in Hong Kong, Japan, Australia, Bermuda and Indonesia, and is expanding into Europe, Brazil, Southeast Asia and Africa through acquisitions and licence applications. With OSL Pay and StableX, we embed stablecoin settlement into bank accounts and card networks, support 150+ digital assets, and provide 24/7 fiat–stablecoin conversion. As a regulated pioneer with a startup mindset, we believe the future of payments will be driven by real adoption and scalable deployment, not technology narratives. We welcome builders who are passionate about crypto and payments to join us in shaping compliant, global payment infrastructure.

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About Company

Job ID: 151817189

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