FIND YOUR BETTER AT AIA
We don't simply believe in being The Best. We believe in better - because there's no limit to how far better can take us.
We believe in empowering every one of our people to find their better - in the work they do, the career they build, the life they live and the difference they make. So that together we can support even more people - including our own - to live Healthier, Longer, Better Lives.
If you believe in better, we'd love to hear from you.
About The Role
The role serves as the Department's Data Analytics & Business Insights specialist, partnering with Governance, Compliance, Distribution, and Operations stakeholders to transform data into actionable insights, strengthen business quality monitoring, enhance risk oversight, and drive data-led decision making and process improvement.
Key Responsibilities
- Develop and maintain business intelligence dashboards, management reports, and performance scorecards to support business quality monitoring, risk oversight, and strategic decision-making.
- Lead data extraction, transformation, validation, and analysis activities, ensuring data accuracy, completeness, and integrity across multiple data sources.
- Perform advanced data analysis to identify trends, patterns, anomalies, and emerging risks, translating complex data into actionable business insights and recommendations.
- Partner with business stakeholders to understand reporting and analytics requirements, providing data-driven insights that support operational effectiveness, governance, and business performance improvement initiatives.
- Design and enhance data visualization solutions using appropriate analytics tools to improve management reporting, monitoring capabilities, and decision-making effectiveness.
- Drive data governance and data quality initiatives, including the establishment of data controls, quality checks, and monitoring mechanisms to ensure reliable and accurate reporting.
- Identify opportunities to leverage data analytics to strengthen risk management, compliance monitoring, fraud detection, and business quality oversight.
- Evaluate existing business processes and operational controls, utilizing data analytics to identify improvement opportunities and recommend sustainable solutions.
- Lead and support process automation initiatives, leveraging analytics and digital tools to improve efficiency, productivity, and reporting effectiveness.
- Support Distribution Financial Control (DFC) and other business initiatives by performing in-depth data analysis, identifying key findings, preparing management reports, and providing recommendations for follow-up actions.
- Develop predictive and diagnostic analytics capabilities where applicable, enabling proactive management of business quality indicators, operational risks, and emerging business issues.
- Collaborate with cross-functional stakeholders to establish meaningful KPIs, monitoring frameworks, and analytics-driven performance measurement practices.
Requirements
- Bachelor Degree in any discipline but preferably Business, Data Analytics, Risk Management
- Minimum 6-10 years of working experience in audit and compliance relevant (preferred) to the insurance / financial industry
- Good understanding of regulations, insurance business and operations
- Good problem solving and communication skills
- Good analytical skills
- Report writing skills
- Able to work under pressure and independently
Believe in better with AIA. If you work at AIA, you play an important part in this movement. Which is why we give you every opportunity to learn, grow and shape your career - your way!
Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.
You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.
ABOUT AIA
For over a century, AIA has served the ever-changing needs of our customers across Asia-Pacific. Our Purpose to help millions of people live Healthier, Longer, Better Lives is at the heart of everything we do.
As pioneering innovators, we're now transforming AIA to be faster, simpler and more connected to create better solutions and impactful experiences for our customers and communities. AIA encourages and enables our people to act with clarity, courage and humanity in service of our Purpose.
JOIN US
At AIA, we believe in empowering every one of our people to find their better - in the work they do, the career they build, the life they live and the difference they make. Whether it's investing better wellbeing, inspiring better learning, building better relationships, or making a better impact on customers, a career at AIA will challenge you to find new ways to pursue your better.
AIA is committed to building a vibrant, diverse, and inclusive workforce for all employees to thrive in. Join us if you believe in creating a better tomorrow!
