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Shopee

Return Supervisor

2-4 Years
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  • Posted 21 days ago
  • Be among the first 10 applicants
Early Applicant

Job Description

Job Description:

  • Monitor and evaluate all return activities and coordinate with other internal and external team to ensure that the process is running smoothly and achieve KPI target efficiently
  • Deliver strong leadership, influencing and collaboration skills in working with team
  • Ensure performance of temp and full time staff followed WI.
  • Record issue for Returns team.
  • Ensure key performance indicators assigned to returning employees.
  • Prepare daily reports, monthly reports, etc.
  • Improve necessary skill to return team
  • Provide problem solving and decision making
  • Coaches, counsels, and disciplines team member
  • To perform any other duties assigned by Supervisor or Manager

Requirements:

  • Bachelor's Degree in Logistic management, supply chain or any related field
  • At least 2 years of working experience in Warehousing (e-commerce is highly preferred)
  • Proficient with Microsoft Excel
  • Ability to work under deadlines and pressure
  • Good interpersonal, communication, problem solving and negotiation skills.
  • Good team player
  • Able to work on shift and day-off when required

More Info

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About Company

Shopee Pte. Ltd. is a Singaporean multinational technology company that specialises in e-commerce. The company was launched in Singapore in 2015, before it expanded abroad. As of 2021, Shopee is considered the largest e-commerce platform in Southeast Asia with 343 million monthly visitors.

Job ID: 143541729