Job Description & Requirements
A Jewellery Retail Trade Manager
leads store operations, sales, and staff to achieve luxury sales goals, focusing on customer experience, inventory, promotions, and brand standards, bridging store floor execution with HQ strategy for business growth in fine jewellery
. They are responsible for sales targets, team training, stock management, marketing events, and ensuring the highest service level for discerning clientele.
Core Responsibilities
- .. Sales & Operations:.. Driving revenue, managing daily store activities, ensuring compliance with brand standards, and implementing HQ directives.
- .. Team Leadership:.. Recruiting, training, motivating, and developing a sales team to deliver exceptional service and hit targets.
- .. Inventory & Merchandising:.. Managing stock levels, conducting stock takes, ordering, and ensuring optimal product presentation.
- .. Customer Experience:.. Handling complex client needs, complaints, and creating a luxurious shopping journey.
- .. Reporting & Strategy:.. Analyzing sales data, forecasting, running promotions, and reporting to senior management.
Key Skills & Traits
- Proven luxury retail or fine jewellery experience.
- Strong leadership, coaching, and communication abilities.
- Analytical skills for sales and stock management.
- Passion for jewellery and luxury brands.
- All are welcome
