Retail Sales Executive

Job Description

Position: Retail Sales Executive
Location: Southern / Northern Malaysia
Employment Type: Full-time

Role Summary

We are looking for an enthusiastic and customer-focused Retail Sales Executive to manage existing customer accounts and drive sales growth in the retail electrical segment. This is a field-based role ideal for candidates who enjoy client interactions, relationship-building, and ensuring smooth operations from order placement to delivery.

Key Responsibilities

• Regularly visit retail customers to take orders and promote featured products.

• Build and maintain strong relationships with store owners, resellers, and electricians.

• Ensure timely follow-ups on deliveries, payment collections, and resolution of issues.

• Monitor and report market trends, competitor activity, and customer feedback.

• Conduct outstation trips (approximately 2 weeks per month) to cover assigned territories.

• Achieve monthly sales targets and earn commissions based on sales and collections.

• Participate in training sessions and product briefings to stay updated on offerings.

Requirements

• 12 years of sales experience, preferably in FMCG, electrical, hardware, or retail sectors.

• Friendly, persuasive communicator with good organizational skills.

• Must have own transport and be willing to travel frequently.

• Highly responsible, independent, and goal-oriented.

• Fresh graduates with the right attitude are encouraged to apply; training will be provided.

• Excellent interpersonal skills with ability to communicate in English, Malay, and Chinese dialects.

• Fluency in Mandarin and English is preferred, as candidates will interact with Mandarin-speaking customers.