Company Overview
Infinite Grace Marketing is a sales and marketing firm focused on expanding customer bases and increasing revenue. We partner with clients to design and execute customer acquisition strategies that drive growth and strengthen market presence through direct engagement and data-driven insights.
Job Summary
You will deliver excellent customer service by engaging customers, understanding their needs, and recommending suitable products to drive sales and enhance their shopping experience.
Responsibilities
- Greet and engage customers in a friendly and professional manner to create a welcoming shopping environment
- Identify customer needs through active listening and provide tailored product recommendations to increase sales
- Achieve individual and team sales targets by effectively closing sales and promoting products
- Maintain up-to-date knowledge of products, promotions, and store policies to inform customers accurately
- Respond to customer inquiries and feedback promptly to ensure customer satisfaction
- Collaborate with team members to support smooth store operations and achieve collective goals
Preferred competencies and qualifications
- Prior retail or customer service experience is an advantage
- Strong communication and interpersonal skills to build rapport with customers
- Sales-driven attitude with a positive mindset and eagerness to learn
- Ability to work retail hours, including weekends and public holidays
Other Information
What We Offer
- Good career advancement opportunities with potential promotion within 6 months to 1 year for high performers
- Training and career development programs to enhance skills
- Supportive and dynamic work environment
- Staff discounts and other benefits
Due to the high volume of applications, only shortlisted candidates will be informed
