About Our Client:
Our client is a leading company in the retail industry, specializing in high-quality coffee machines, capsules, and accessories for both individual customers and businesses. We are seeking an enthusiastic and customer-driven Sales Assistant to join their team. In this role, you will play a key part in delivering a top-tier shopping experience by offering personalized service and promoting premium coffee products.
. Competitive Salary & Benefits
. Location: Central
. Full-Time Permanent Position - 5-Day Work Week, 44 Hours (Shift Work)
Key Responsibilities:
- Greet and assist customers in a friendly, professional manner, contributing to a positive shopping environment.
- Understand customer preferences to offer personalized product recommendations and enhance their shopping experience.
- Master detailed product knowledge across over 60 coffee capsule SKUs, including intensity, origin, flavour notes, and taste profiles.
- Conduct product demonstrations and educate customers on coffee machines and brewing techniques.
- Guide customers in making informed purchasing decisions and help them navigate product choices.
- Accurately process point-of-sale transactions, including cash, credit card, and other payment methods.
- Assist with inventory management, stock replenishment, and ensuring the store remains organized and clean.
- Work collaboratively with the team to achieve sales targets and consistently provide excellent customer service.
Key Requirements:
- A passion for coffee and eagerness to learn about premium coffee products.
- At least 1 year of experience in customer service, retail, or hospitality is advantageous.
- Strong multitasking abilities and the capacity to manage multiple customer interactions effectively.
- Excellent communication and interpersonal skills to engage with customers confidently.
- Attention to detail and the ability to thrive in a fast-paced, high-pressure environment.
- Flexibility to work weekends and public holidays.
If you have a love for coffee, enjoy customer interaction, and excel in a dynamic environment, we would love to have you on board!
EA Personnel: R1325237
EA Licence: 22C1376
