RETAIL OUTLET SUPERVISOR

RESPONSIBILITIES

Customer Services

. Friendly, prompt and efficient customer service. Respond to customer enquiries and complaints.

. Upsell on Promotions and Specials.

. Process all Point of Sale (POS) transactions in an accurate and timely manner.

Operations

. Manage inventory and pricing to achieve targeted sales.

. Estimate and order supplies / products required for smooth operation.

. Receive deliveries and check inventory, including daily counts of products.

. Work on creative store layout and product displays.

. Perform daily closing (Including cash counts) and generate related documents and reports.

. Ensure compliance with quality, hygiene and safety control standards.

. General housekeeping in the outlet clean and sanitize work area (including display shelves and counters, tables, floor, walls, freezer, etc.).

Others

. Supervise and organize the activities of the employees working at the outlet, providing guidance and support in their daily work, and ensuring daily operations is timely, organized and efficient.

. Other duties as assigned by the Management.

REQUIREMENTS

. Candidates with lesser experience but possess a WSQ Diploma in Retail Management are welcome to apply.

. Service-oriented and hands-on person.

. Must be prepared to work on shifts, weekends and public holidays.

. Excellent interpersonal, communication and coordination skills, and demonstrated ability to work as a team in a professional manner.