Job Description:
Retail Operation Executive is responsible for overseeing overall operations and staff in retail outlets, implementing strategies to increase sales and ensuring customersatisfaction.
- Key responsibilities required to do staff management, inventory control, customer service and meeting sales targets.
- Actively involved in marketing activities to increase brand recognition and store foot traffic.
- Overseeing all retail operations and ensuring productivity levels are met.
- Planning the retail staff duty rosters
- Planning and implementing strategies to attract customers and boost sales.
- Coordinating and supervising the work of retail staff, sometimes including recruitment and training.
- Overall, in charge of shop closure process and new store set up opening operations.
- Maintaining detailed knowledge of a company's products or services.
- Analysing consumer behaviour and adjusting product positioning.
- Monitoring retail operating costs, budgets and resources.
- Communicating with vendors, clients and team members to achieve business goals.
Requirements:
- Able to work independently and as a team
- Organized, meticulous and attention to details
- Have initiative and good attitude
- Ability to multi-task, well-organized, time management skills, strong written and verbal skills
- Proficient in Microsoft Office and Excel
- Able to manage multiple deliverables and deadlines
- Willing to learn and perform
