Our Client is one of a leader in the Luxury Retail MNC. Due to their current expansion plan, they are looking for a Retail Manager to join their team, in hopes of developing the current high performing team. They are located in the Central.
Responsibilities:
- Develop and maintain strong customer relationships in line with brand and sales strategy.
- Act as the store representative within the local market and support brand presence activities.
- Monitor market trends, competitors, and customer behaviour to support business decisions.
- Drive store sales performance and ensure achievement of monthly, quarterly, and annual targets.
- Prepare and manage store budgets, forecasts, and daily sales performance tracking
- Optimise store profitability through effective management of sales, costs, and manpower.
- Manage staff scheduling and ensure optimal floor coverage, especially during peak periods.
- Lead, coach, and develop the store team to achieve strong service and sales performance.
- Support recruitment, training, performance reviews, and staff development activities.
- Oversee store operations including stock management, replenishment, and visual merchandising.
- Ensure accurate inventory control through cycle counts, stock takes, and proper documentation.
- Maintain compliance with operational procedures, including safety, security, and reporting standards.
- Participate in monthly retail meetings, regional trainings and business discussions, and engage with senior management.
- Perform ad-hoc projects/initiatives when required.
Requirements:
- Min Diploma or Degree in Business Management/Public Relations or any relevant studies.
- Min 5 years of relevant experience in retail store management.
- Strong leadership and people management experience in a retail store environment.
- Good proficiency in Microsoft Office applications (Excel, Word, Outlook)
- Strong communication and interpersonal skills.
- Commercially driven with strong business acumen and operational discipline.
- Hands-on, customer-focused, and able to thrive in a fast-paced retail environment.
Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.
We regret that only shortlisted candidate will be notified.
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