RETAIL MANAGER

Job Responsibilities:

Ensuring smooth store operation and management

Achieving store sales goals

Motivates and drives the sales team to achieve their individual and store KPI

Identifying and implementing new initiatives for improving service standards and sales

Providing training and coaching on product and customer services to sales team

Dealing with any customers enquiries and complaints

Managing all store operational activities (Cash protection, loss prevention, inventory, manpower)

Encouraging team environment between associates

Maintaining outstanding store condition and visual merchandising standards

Provide daily operation reports to management

Ensuring proper inventory management

Job Requirements:

Outstanding communication and interpersonal skills

Possess excellent organizing and leadership skill

Understanding of sales principles and customer service practice

Proficiency in Microsoft Office

Availability to work for long hours