About Us
We are a Chinese bookstore located in Bras Basah Complex, Singapore's iconic book and cultural hub, serving readers, educators, and cultural enthusiasts. Surrounded by art schools, museums, and libraries, our store offers a curated selection of Chinese-language books, cultural products, and literary events for both locals and institutions. We're expanding our outreach and looking for a passionate, bilingual team member to join us.
Key Responsibilities:
- Manage daily operations, POS accuracy, staff schedules, and maintain a clean, welcoming environment.
- Supervise and train staff on book knowledge, POS use, and customer service.
- Provide professional assistance to walk-in and corporate customers handle queries in Mandarin and English.
- Curate book selections, refresh displays, monitor sales trends, and prepare reports.
- Coordinate in-store events, promotions, and external book fairs.
Ideal Candidate
- 3-5 years of retail experience, including at least 1 year in a supervisory or team lead roleStrong leadership and people management skills, with proven ability to coach and motivate a team
- Excellent customer service and interpersonal skills
- Proficiency in Mandarin and English (spoken and written) - required to serve Mandarin-speaking customers and manage Chinese-language titles
- Interest in Chinese literature and cultural products, or willingness to learn about Chinese books and lifestyle titles
- Organized, detail-oriented, and hands-on in daily operation
- Able to work retail weekends and public holidays on a rotational basis
Ideal Qualifications
- Minimum: Diploma in Retail Management, Business Administration, Chinese Studies, or a related field
- Preferred: Degree in Business or Humanities (not mandatory if experience is strong)
- 3-5 years of retail experience, including at least 1 year in a supervisory or team lead role
- Experience in bookstore or cultural retail is an advantage
- Proficiency in Mandarin and English (spoken and written) - required to serve Mandarin-speaking customers and manage Chinese-language titles
- Strong people management and training skills
- Familiarity with inventory control and retail sales reporting
- Comfortable using Microsoft Excel and basic office software
- Able to support event coordination and visual merchandising
- Willing to work weekends and public holidays on a rotational basis
How to Apply
Submit your resume via MyCareersFuture or email [Confidential Information]. Please include:
. Position applied for
. Personal particulars (photo optional)
. Educational background
. Work experience
. Reasons for leaving previous roles (optional)
. Current and expected salary
. Availability / notice period
Nearest MRT stations: Bugis / City Hall / Bras Basah
We welcome all qualified applicants and consider candidates fairly based on merit. Only shortlisted candidates will be notified.
