Retail Banking Officer

Job Description: Retail Banking

. Maintaining a positive, empathetic and professional attitude toward customers

. Communicating with customers through various channels

. Liaising with Customer, Banks on update/follow up issues

. Authorise Retail Banking Transactions including Money Exchange, Remittance and Personal Account

Management, Account Opening

. Approve operational matters, such as Inward/Outward Remittance (Meps, TelegraphicTransfer, Drafts,

Cashier Order)

. Handling local and foreign cheques clearing through CTS/EGIRO

. Handling currency cash

. Ensure the smooth and efficient day-to-day operations

. Onboarding new customer (SB/CA) and scrutinizing documents