Retail Assistant Manager

We're seeking a skilled and motivated assistant retail manager to join our team .

As an assistant retail manager, you will play a critical role in ensuring the success of our retail operations, including managing store operations, sales, inventory, customer service, and staff. If you have a passion for retail and customer service, are a strong communicator, and are experienced in managing and coaching teams, you are the ideal candidate we are looking for.

Our package includes a competitive stipend, comprehensive benefits, and opportunities for growth within the firm. We are an equal opportunity employer and committed to diversity and inclusion.

Objectives of this role:

. Supporting the store manager in achieving sales targets.

. Managing daily operations, including store opening and closing procedures, cash handling, and inventory management.

. Ensuring customer satisfaction with a problem-solving attitude.

. Collaborating with other departments to optimise the customer experience and improve store operations.

Your tasks:

. Assist in managing inventory levels, ordering stock, and conducting stock audits.

. Support scheduling to ensure adequate staff coverage during peak times.

. Manage and train junior employees, ensuring they meet performance targets and provide exceptional customer service.

. Provide feedback to the retail manager for sales, customer service, accounting, and staff performance.

. Work with the marketing department to plan and execute promotional activities.

. Ensure that the store is always clean, organized and visually appealing.

. Monitor sales performance and take corrective action as needed.

Required skills and qualifications

. 3+ years of experience in retail management roles.

. Bachelor's degree in business administration, retail management, or a related field.

. Solid understanding of retail operations, sales and inventory management.

. Experience in visual merchandising techniques and store layout optimisation.

. Customer-focused approach and ability to work well under pressure.

. Excellent analytical capabilities to create and analyse reports and sales statistics.

. Ability to manage and motivate employees effectively with strong interpersonal skills.

Preferred skills and qualifications

. Flexible working on weekends and holidays,

. Must be work between 1.30 am to 07.30 am & 4.30 pm to 7.30 pm

. Experience in inventory management & retail software as well as customer relationship management.

. Business Analytics Specialist Retail Certification (BASRET) or relevant certifications and training in retail management, customer service, sales, or marketing.