Restaurant Supervisor

Supervisor Duty

Main Duties and Responsibilities

. Welcome guests in a warm and friendly manner.

. To provide excellent customer satisfaction through exceeding expectations of guests.

. To provide excellent customer service to guests in a timely and friendly manner, ensuring diners a delightful dining experience.

. To perform quality checks in ensuring guests are enjoying their meals and take appropriate action to correct any problems (if any).

. Maintain a high level of customer service.

. Perform day to day pre-opening and closing activities as per SOPs.

. To adhere to service SOPs.

. Ensure that food hygiene and safety standards are maintained and comply.

. Perform general housekeeping and equipment maintenance duties.

. Report on time, in proper uniform and grooming standard.

. Work together with other team members to provide good quality service.

. Execute any other duties as assigned.